Current as of Jan 2024
Privacy Policy
Your privacy is important to us at Scholarswitch. We respect your privacy regarding any information we may collect from you across our website.
1. Introduction
Scholarswitch ("we", "us", or "our") is an edtech interactive platform that provides access to digital study materials to aid learning. This platform offers users access to a rich repository of dynamic digital study materials, encompassing diverse educational resources and tools. With a user-centric approach, Scholar Switch aims to enhance the learning journey by providing engaging and interactive content, fostering a comprehensive and effective educational environment. Students can explore a variety of multimedia resources, practice interactive exercises, and receive personalised feedback, creating an immersive and adaptive learning ecosystem. This Privacy Notice (“Notice”) governs your use of our website. We provide this Notice because you have a right to know what information we collect, why we collect it, how it is protected and used, and the circumstances under which it may be disclosed.
2. Terms Of Use
You are required to comply with the provisions of our Terms of Use in relation to the information provided.
3. The data that we process
Personal data is any information about an individual that can be used to identify that person directly or indirectly. For example, while using the website, we process personal information from you to contact you and create personalised learning experiences, and some information may be collected automatically for our website to function properly. We also collect personal data from third-party sources or through your use of our services, such as when you sign up or register for any of our services. We collect the following information:
Users
- Full name
- Email address
- Age
- Phone number
- Educational Background
- Usage data
4. Cookies and other tracking technologies?
We use cookies and other tracking technologies, and information about their usage is specified in our Cookies and tracking technologies notice. You can read the notice here.
5. Lawful bases for processing data
We are required to process your data under at least one of these lawful bases, as specified under the relevant data protection laws:
- ● Legitimate interest: Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided the legitimate interest does not outweigh the data subject’s rights.
- ● Consent: You have given explicit consent for us to process your data for a specific purpose.
- ● Contract: If the data processing is necessary for a contract with us or because we have asked you to take specific steps before entering that contract.
- ● Legal obligation: If the processing of your data is necessary where there is a statutory obligation on us.
6. Purpose of Processing Your Data and the Lawful Bases
| Purpose of Processing | Lawful Bases |
|---|---|
▪ To help us develop, improve, customise, or restructure our services. ▪ To inform you whenever there are changes to our terms of service. ▪ To take statistical data and analytics for our internal use. ▪ To analyse site usage and provide, maintain, and improve the content and functionality of the website. | Legitimate Interest |
| ▪ To send marketing or promotional messages to you. | Consent |
| ▪ To secure your data and prevent fraud. | Legitimate Interest, Legal Obligation |
▪ To send you service-related messages. ▪ To manage your account. ▪ To administer our services through any of our products you opt to use. ▪ To enforce our terms of service and any terms and conditions of any other agreements for our services. ▪ To provide you with the appropriate and standard digital learning materials and tools to aid learning. ▪ To communicate with you and ensure user support. | Contract |
| ▪ To interact with regulatory authorities or other public authorities concerning you. | Legal Obligation |
7. Your Rights as a Data Subject
You are vested with certain rights as a data subject. They include the right to:
- a. access personal data we hold about you by requesting a copy of the personal data we hold about you;
- b. rectify such information where you believe it to be inaccurate;
- c. restrict the processing of your data in certain circumstances;
- d. object to the processing of your data where we intend to process such data for marketing purposes;
- e. where feasible, receive all personal data you have provided to us in a structured, commonly used, and machine readable format and transmit the information to another data controller;
- f. request the erasure of your data (also known as the right to be forgotten);
- g. withdraw your consent to processing your data;
- h. not be subjected to a decision based solely on automated processing or profiling, and
- i. lodge a complaint with the regulatory authority where you have reason to believe that we have violated the terms of this Notice. (You may complain or seek redress from us within 30 days from when you first detected the alleged violation.)
You may seek to exercise any of the above rights at any time by emailing us at info@scholarswitch.com
9. Who do we disclose data to?
We may share your data with third parties, depending on the product you wish to use. To find out who we share your data with and why, please read the privacy notice for that specific product. When using our website, we share your data with the following third parties:
| Third Parties | Purpose of sharing data |
|---|---|
| We use Google Tag Manager to manage all user tracking codes centrally. We also use Google Analytics to identify how you interact with our website. Read Google’s privacy notice here. | |
| Legal and Regulatory Authority | We may disclose your personal information if we believe it is reasonably necessary to comply with a law, regulation, order, subpoena, audit, or to protect any person‘s safety or to address fraud, security, or technical issues. |
| Service providers | We will share your personal data with service providers in order for them to provide services to us, such as payment processing service providers, to conduct data processing on our behalf, or for data verification, centralisation, or logistics purposes. |
10. Retention of your data
The personal data we process will be stored for as long as necessary to fulfil the purposes described in this Notice. However, we will also retain data subject to relevant 6 provisions of applicable laws, resolve disputes, prevent fraud and abuse, and enforce our legal agreements and policies. In addition, we delete your data for targeted marketing purposes once you unsubscribe from our marketing communications.
Please note that your data may be retained for a longer period, notwithstanding your request to remove it, where there is a legal requirement to do so.
11. Security of data
We prioritise your privacy and use advanced measures to protect your data. While no online platform is entirely foolproof, we are dedicated to safeguarding your information against loss, misuse, and unauthorised access. If a significant breach occurs, we will promptly inform you and act swiftly to address it.
12. International transfer of data
We transfer personal data outside our country of operation. We ensure any cross-border data transfers adhere to all necessary data protection regulations. This means that before transferring personal data, we either confirm that the recipient country has robust data protection laws or, if not, employ specific contractual terms and other appropriate safeguards to protect the data. In cases where the destination country might not meet stringent data protection standards, we will leverage the relevant data transfer mechanism, seek authorisation from the regulator, or obtain your consent before proceeding and inform you of any risks. Should you wish to learn more about how we ensure data protection during these transfers, details will be provided upon request.
13. Marketing and communications
We only send marketing communications to you with your consent. You can opt-out of our marketing or object to further processing by clicking on the ‘unsubscribe‘ button at the bottom of the page.
14. Complaints
If you have any inquiries or complaints, please contact our Data Protection Officer (DPO) at [---]. Our DPO will examine your concerns and update you on the resolution process.